Click and Collect

Newbie and me baby stores Click and Collect service is a convenient way for you to pick up your chosen products for your littles ones you’ve ordered online from our website.

You can collect from any of our stores located in Solihull Birmingham, Leeds, Telford or Crewe.

We will do our absolute best to meet your expectations, but they cannot be guaranteed – this is subject to stock, courier availability and demand.

If stock is available in store your order can be ready to collect on the same day.

What do I need to bring with me to collect my order?

The name that the order was placed under
The email we sent saying the order is ready for collection
A bank card or some photo ID.

Can someone else collect on my behalf?

Yes, they will need to bring:

The name that the order was placed under
The email we sent saying your order’s ready for collection.
Their own bank card or photo ID.

How long do I have to collect my order

How long do I have to collect my order?

If you haven’t collected your order after seven days, we’ll send you an email to remind you. If you still haven’t collected your order after 14 days, we’ll put it back into stock. After that, we’ll refund you, which should take 3–5 working days to reach your account.

Newbie and me offer our customers online and instore our Local Delivery Service.

Our service is based on travelling to areas near to our 4 stores in Solihull Birmingham, Leeds, Telford & Crewe. This service is based on a travelling time of up to 30 minutes.

Need some more information?

If you cannot find the information you are looking for please click this link to contact us

Delivery In & Around Leeds

Delivery In Cheshire

Delivery In Shropshire

Delivery In West Midlands